Shipping Information
At Nopainsurf, we aim to provide you with the most reliable and efficient shipping options, no matter where you are in the world. Whether you're ordering from within your country or abroad, we work with trusted shipping carriers to ensure your order arrives safely and on time.
Delivery Time & Shipping Process
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 1–5 business days (to prepare and ship your order)
- Shipping Time: Varies by destination (detailed below)
Shipping Fees & Delivery Estimates
We offer both Standard Shipping and Express Shipping. The exact delivery time and fees will depend on your location.
| Destination | Standard Shipping (7-20 Business Days) | Express Shipping (3-7 Business Days) |
|---|---|---|
| United States | $9.99 (For orders under $50) / Free over $50 | $14.99 |
| Canada | $12.99 | $18.99 |
| United Kingdom | $11.99 | $17.99 |
| Australia | $13.99 | $19.99 |
| Europe (Germany, France, etc.) | $12.50 | $18.50 |
| Rest of Europe | $14.50 | $20.00 |
| Other Countries (Asia, Africa, etc.) | $15.99 | $21.99 |
🚚 Free Standard Shipping on orders over $50 in the United States and over $100 for international orders!
Shipping Carriers
We ship with the following trusted carriers:
- DHL
- FedEx
- UPS
- YunExpress
- Yanwen
Customs & Import Duties
- Customs Duties & Taxes: While most countries do not require additional import duties or VAT, some regions (such as Europe, UK, and Canada) may impose taxes upon arrival.
- Customs Fees: These are the responsibility of the customer and will be charged by the carrier or local customs office.
- Please check with your local customs office for more details on potential fees before placing your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our carrier’s website.
If you have trouble tracking your package or need assistance, feel free to contact us at customer@nopainsurf.com.
Important Notes
- Processing time (1–5 business days) is not included in the shipping time.
- Delivery times may vary depending on the destination and external factors like weather conditions, holidays, or customs delays.
- Orders are shipped on business days only (Monday to Friday, excluding public holidays).
Contact Us
If you have any questions or concerns about shipping, please feel free to reach out to us at customer@nopainsurf.com